Tools for Every Step of the Patient’s Journey
Don't let potential patients slip away due to fragmented workflows. IMS Lead Management, Recall Manager, and Appointment Scrubber work together to efficiently capture leads while facilitating your clinic operations from start to finish.
Automate lead-to-patient conversions, effortlessly schedule appointments, and implement robust recall strategies. Say goodbye to inefficiency and embrace the integrated power of IMS for seamless lead management.
Manage Patient Acquisition & Retention in Tandem

Lead Management
Increase lead conversion rates with an automated system for prospect monitoring and communications.
- Manage leads received through phone calls, faxes, and websites
- Automate communication based on lead status
- Digitally document lead follow-ups

Recall Manager
Ensure missed appointments are recalled for scheduling with a state-of-the-art organizing system.
- Track no-shows, cancellations, and follow-up appointments
- Send email and text notifications triggered by follow-up updates
- Connect all recall tasks to your clinical workflow

Appointment Scrubber
Identify missing details and issues before a patient’s scheduled visit to avoid delays.
- Discover missing pre-authorization, insurance eligibility verification, and more
- Receive insight into how to troubleshoot any problems
- Increase patient satisfaction with a smooth appointment process