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IMS OnArrival

Streamlined Patient Flow, Better Patient Experience
Start your patients’ journey right thanks to a fast and convenient check-in process with IMS OnArrival.

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Boost Patient Satisfaction With Faster Check-Ins


Manual check-ins lead to an overwhelmed front desk, unhappy patients, and a direct hit to your bottom line. Don’t let your practice suffer. Optimize your check-in process with IMS OnArrival.


An easy-to-use app that empowers patients to self-check-in through your clinic’s tablets, IMS OnArrival helps shorten wait times and frees up your front desk to do other tasks. Why put up with slow, inefficient check-ins when you can accelerate the entire process with IMS OnArrival.

Schedule a Demo

IMS OnArrival Key Features
Discover the benefits of streamlined, hassle-free check-ins.

Self Check-In

Eliminate the long lines at your front desk and let your patients facilitate their own check-in process.

Fill Out and Sign Forms

Customize your own electronic forms, including questionnaires that patients can fill out and sign directly from your tablets.

Update Patient Information

Free up your staff and let your patients update their personal details on their own.

View and Pay Bills

Make it easier for your patients to view and pay their bills without going to the payment counter.

Verify Insurance Details

Let your patients review their insurance information on their own, so your staff can focus on other tasks.

Spanish Interface Option

Don’t let language get in the way of an excellent patient experience.

Set the Tone of the Patient

Journey Early


No more long lines and waiting around, just a fast and convenient check-in process.

Download PDF

Set the Tone of the Patient Journey Early


No more long lines and waiting around, just a fast and convenient check-in process.

Download PDF

Hear What Our Clients Have to Say

Thankful Client Wanda Williams

IMS has made us more efficient on a daily basis.

Wanda Williams, CQI Coordinator/Billing Supervisor, Southern Trinity Health Services

Schedule a Demo

Hear What Our Clients Have to Say

Thankful Client Wanda Williams

IMS has made us more efficient on a daily basis.

Wanda Williams, CQI Coordinator/Billing Supervisor, Southern Trinity Health Services

Schedule a Demo

Hear What Our Clients Have to Say

Thankful Client Wanda Williams

IMS has made us more efficient on a daily basis.

Wanda Williams, CQI Coordinator/Billing Supervisor, Southern Trinity Health Services

Schedule a Demo

Give Your Patients an Exceptional Experience From the Moment They Arrive with IMS OnArrival

Schedule a Demo
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