Automated Calling Service

Meditab IMS is designed to increase productivity and revenues through streamlining all areas of your practice.

Our clients agree that calling to remind patients about their upcoming or missed appointments is a very redundant and time consuming task. Staff members have more critical tasks that require their expertise.

Meditab's Interactive Voice Reminders (IVR) dramatically reduces missed appointments by calling your patients to confirm their appointments through an automated system. IVR is extremely affordable. Save money and time, and reduce liability by ensuring that all patients receive reminders through Meditab's IVR.

IVR Scrren shot

No More No-Shows

The top 5 reasons to have our IVR in your clinic are:

  1. IVR saves time and money by allowing staff to focus on more core tasks
  2. It increases revenues by decreasing “No-shows”
  3. The “Time and Date” format completely eliminates any room for confusion
  4. IVR improves the efficiency and accuracy of patient care
  5. IVR helps the office run smoother and builds rapport with clientele

Activating IVR is as easy as clicking a button

All you need to do to start using IVR is change the IVR Status in Appointment Scheduling to ‘Yes’ and the rest is done automatically.

The service can be activated through two options:

  • Automated, computer-generated calls

    Office schedules are automatically transferred to Meditab’s server which then makes the calls.

  • Meditab’s “Live-Receptionist” reminders

    Office Schedules are automatically transferred to Meditab's server for live Meditab staff receptionists to make the personalized calls.

    • Responses are entered into the system by the Meditab live receptionist and become automatically visible on IMS's Scheduler or on IVR reports in your office. These clearly indicate to front-office staff all confirmations and cancellations based on patients' feedback.
    • Maintains a personal relationship with your patients but with a significantly reduced overhead cost.
 


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