| HOW TO CONNECT WITH LIVE AGENT ? |
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| Step 1. After clicking on "Click Here" Yellow button you redirect to the mail page http://www.gotoassist.com/ph/meditab "Live Remote Assistance" |
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| Step 2. Please insert your Name, Reason and product name.( Required information for Identification ) |
| After that Please select 'Agent' from drop-down list ( click on the "Click Here" button. If there are no agents you may press F5 to refresh with window to show you the latest agents waiting to help you.) |
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| Step 3. Security alert is there.press 'ok' button. |
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| Step 4. 'Contacting your representative', this screen will be appear. |
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| Step 5. if popup is Blocked than press 'CRL' and hold it. |
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| Step 6. Download that Chatlink.exe from 'Click here to download chatlink.exe' |
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| Step 7. After that Save into your pc. |
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| Step 8. Security message press 'YES' |
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| Step 9. After that 'Start Screen Sharing - Gotoassist' popup appear please, press 'OK'. |
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| Step 10 Your Representative has Arrived :) |
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