Allergy & Asthma Associates of Laredo, a small practice consisting of one physician, is located in Laredo, Texas. Established in 1983, Dr. Jane Unzeitig has been treating some of her patients for most of their lives, and has always been committed to giving them the best quality care possible. Prior to converting to AllergyEHR, Dr. Unzeitig was running her practice on a billing management system and paper patient charts.
Located just outside of Washington, D.C., the Accredited Allergy Center of Springfield provides a comprehensive range of services to evaluate and treat allergic and hyper-reactive immune disorders for both children and adults. Originally founded by Dr. Ronald Wilbur in 1976, the center was purchased by Dr. Laura Gesicki-Wood, who has owned and operated it since November 2006.
Dr. Meiser has been practicing medicine for about 8 years. In March of 2008, he founded The Allergy & Asthma Center of Texas. It was critical that he select an EMR and practice management tool and get it right the first time. He decided to try his previous software, and unfortunately within a year it was clear it did not fulfill their needs. According to Office Manager Je McGee, there was a lack of integration with their Immunotherapy software, and the software was “unwieldy to deal with” without much customization. The billing piece was “a nightmare” and its reporting capabilities “felt almost non-existent.” They were also contending with an outside biller, who, in their own words, “...was not doing a very good job.”
Like many physicians today, Dr. Tushar Patel experienced “buyer‘s remorse” from his initial EHR purchase with Allscripts MyWay. Even though Dr. Patel is still stuck paying for a locked-in five-year contract with his previous vendor, he believes it was worth making the switch from a large, well-known EHR vendor to Meditab Software. Dr. Patel knows that it’s not about finding the largest, brand name vendor, but about finding the right vendor with the best EHR for him and his practice. Dr. Patel stated “What’s ironic is that I had initially selected IMS, but ended up listening to other voices that were preaching the benefits of going with a larger company. Looking back, if I had gone with my gut instincts instead of scare tactics, I would have saved over $100,000 in payments to the other vendor.”
Colorado River Pediatrics is a bustling practice located in Fort Mohave, AZ, with approximately 7,500 patients. This year, Dr. Alan Barton was designated as one of only 28 health professionals in the USA as a “Health IT Fellow” by the Office of the National Coordinator.
Dr. Wise founded Hollywood Ophthalmology Associates in 1979 in Hollywood, FL. Until last year, his practice, consisting of the main office and one additional satellite office, was running off an antiquated practice management system and utilizing paper clinical records. The practice sees between 25 and 30 patients a day, so in order to keep the workflow moving efficiently, they knew that they needed to get rid of the software they were using and integrate all aspects of their practice into one unified system.
Navajo Road Pain Management Center, a practice specializing in pain management, is located in El Cajon, California. Established in 1997, the center has about 2,000 patients and is dedicated to providing the best possible treatment to each of them. The practice has two offices, with one physician surgeon and one physician’s assistant.
North Texas Allergy & Asthma Associates have been around since 1927—making them one of the oldest in the country. They had been using their previous practice management software for 6–7 years, but it didn’t integrate with electronic medical records or allergy shots. Also, according to Dr. Gupta, “Meditab’s superior billing was one of the main reasons we switched over. Our payment of claims and rejections were all pretty messed up.” In addition to this, they’d grown tired of having to step out of their rooms to view shot records. It was time for a change.
The practice, specializing in pain management, found that the EHR they had in place was very limited as far as template customization options. Additionally, the process of managing patients between the practice and their ambulatory surgical center was very cumbersome, with a lot of paper still being required. Add to that a very poor overall customer support experience and they were ready for a change.”
“Southside Family Physicians, established in 1973 is owned and operated by Dr. Kenneth Young, Dr. Brendan LeRoy and Dr. Brian Coppinger. The practice is one of only two independent family practice groups on the entire south side of Indianapolis - not something to be taken lightly considering the current state of practice consolidation in the US.”
“While finishing up her residency in psychiatry, Dr. Aaarti Kapur, knew that she wanted to go into private practice. She also knew that implementing an EHR system from day one was the way to keep her practice not only organized, but primed for growth.”
Dr. LeNoir needed to find a solution that would be a great value and solve his practices’ issues. Employees using the old software still weren’t comfortable using it even after seven months—with one staff member “wasting time walking to the front desk asking questions every five minutes.” Even tasks as simple as locating insurance cards for patients were wasting valuable time. Excessive downtime when implementing the new solution was unacceptable.
“Dr. Byron Timberlake owns Timberlake MD, a successful Ear, Nose and Throat practice based in Winchester, Virginia, with an additional part-time office in Front Royal. The practice employs one physician, one LPN, one CNA, one full-time lead lab technician and two part-time lab techs.”
McKinney Allergy and Asthma Center (MAAC), a small practice
consisting of one office with one provider, Dr. JoAnn Lin, is located in McKinney, Texas. Dr. Lin has been practicing Allergy and Asthma Care medicine for several years and has worked diligently to build one of the most outstanding practices in North Texas. She employs four other dedicated, full-time staff
members, as well as a technical associate, to help her manage the practice.
Established in 2010 by Alan R. Redding, MD and David
Redding, MD, Redding Allergy & Asthma Center in Atlanta is a busy allergy, asthma and immunology practice. Combined, they see over 2,500 patients as they work towards their mission of improving their patients’ quality of life and preventing allergic reactions.
Dr. Safadi & Associates, Inc., located in Sylvania, Ohio and
founded by Dr. Ghassad Safadi, focuses on allergy and immunology for both adults and children. Practicing for over 15 years, Dr. Safadi & Associates maintains four offices, each with a dedicated, knowledgeable and friendly team. As a niche specialty practice, the group had a difficult time working an electronic system into their practice workflow using a basic EHR management system. They sought to find a system that could handle the complex and specific data related to allergy and immunology with the ultimate goal of going completely paperless. The practice used one system for more than five years, but they were not satisfied with its performance and began to seek out other options.
Dr. James Atkison has been practicing at Sumter Asthma
& Allergy Center in South Carolina since 1994. His wife, Maryanne, works alongside him as both an RN and the practice’s office manager.
The combination of being a sole practitioner and seeing well over 30 patients per day had begun to take a toll on the duo. At times, hours were being spent updating files and tracking charts, as well as taking extra precautions to avoid the unnecessary duplication of tests and blood work that may have been administered at another physician’s office.
“I would certainly recommend IMS to any colleague. The support and personal, prompt attention we’ve received, in addition to the training resources and the clear, open communication, are above and beyond the level of any other system we evaluated.”
Donald KirkSoutheastern Interventional Pain Associates (SIPA)
“Having Meditab support staff onsite for the implementation and then easy access to the call center afterwards made our transition a fairly easy one.”
Dr. Cesar VelillaEvolution, MD
“Kunal Shah (the sales rep) was very clear and prepared during the evaluation process.”
Dr. Donald DixonDonald F. Dixon, MD
“All of our questions were answered. The sales representative was very responsive. We were very much impressed with the experience he had with our EHR consultant. I appreciated the time line that Meditab provided us with, making us aware of the time we had to make a decision, yet not being pushy in any way. I truly appreciated everything they did at all steps along the way.”
Dr. Enrique HanaberghEnrique Hanabergh, MD
“We spent months researching and wanted something to manage all of our photos, EMR, scheduling, invoicing and PM and we found it in IMS. The team at Meditab was very prompt with all of their responses and was very knowledgeable. They made me feel extremely comfortable.”
Dr. Eugene HibenPediatrics of Tampa Bay
“The IMS system is user friendly and pretty easy to use. The system is very smooth.”
Dr. John FritzHudson Primary Care
“The e-prescribing function in IMS is flawless and because of it we’ve been able to attest to Meaningful Use and already received our first two incentive checks.”
Dr. Kenneth YoungSouthside Family Physicians
“Because IMS provides us with real-time feedback throughout the day, we can better manage our time and create a more efficient patient flow, knowing which patients are active, what they have come in for and what procedures can be started ahead of time - for example setting up an EKG. It’s such a flexible system.”
Dr. Melyvn RechMelvyn H. Rech, DO PA
“We loved that they (Meditab) were local. After evaluating eClinicalWorks, Practice Fusion, and IOS and none of them were as user friendly as IMS. And, the sales rep was amazing.”
Dr. Prem SinghPrem Singh & Associates
“We were in between evaluating Meditab, Nextgen and Athena and chose Meditab because of the great customer service. I really appreciated the time that the Meditab team took to respond to all of my calls and emails.”
Dr. Priti PatelLindenhurst Medical Practice
“I particularly appreciate the flexibility and mobility that IMS offers. For example, I had a patient go into the hospital one night and I was able to send all the information the doctors there needed, including the EKG and echocardiogram, from home. This made my life a lot easier and the emergency physician was pleased with the streamlined transfer of information too.”
Dr. Ross OsbornCenter for Health & Sports Medicine
“When I think of IMS, I think ease of use and the ability to streamline my day. I’m done with my notes by the end of the day and can typically leave now by 5:30 p.m. The IMS system has allowed me to be more efficient, to see more patients in a day, and not cut into my personal time. As a solo practitioner, it has made the quality of my life better.”
Dr. Tushar PatelChildren’s Medical Centers of Fresno
“The Meditab implementation team wanted to understand, my needs first and then they requested information for adapting IMS, instead of us adapting to IMS. The product is great, but the people are even better.”
Giselle PastranaPractice Administrator
“From the very beginning, our IMS Project Manager took the time to understand our practice and designed a solutions and implementation plan tailored to our needs, goals and timelines. We immediately felt comfortable as it was clear that our Meditab team was just as committed to our success as we were.”
Janice GonzalezHollywood Ophthalmology Associates
“Today is March 1, 2013 and I did my attestation of EHR for the incentive on February 2, 2013 today there was a direct deposit of the full amount in our bank account. All the hard work has paid off. I am quite frankly amazed that we got it so quickly I expected April the soonest. Just a ‘thank you’ for your help.”
Jennifer W. NeSmithSterling Health Solutions, Inc
“I’ll be praising Meditab at the NACHC conference in Vegas next week!”
Megan ButterworthAccredited Allergy Center of Springfield
“When searching for a new EHR system, our practice was looking for a multifunctional, billing-friendly solution that also offered an integrated care portal, especially as the nature of our practice is so focused on providing personal patient service. We were able to find the complete package with Meditab and IMS.”
Sondra J. BanksPrem Singh & Associates
“Going in, I was extremely apprehensive regarding our Meditab implementation. I would like to express my gratitude for the fine job Ronak did for us. The whole staff is very impressed with the job he has done. I would recommend him highly to any other medical practice that is considering EMR. He was patient, professional and reliable at all times. All these qualities are extremely important when considering EMR.
I am happy to say that we are finally running at a 80% percent efficiency rate and this is only our first week going live. Ronak made sure that each provider, MA, medical biller and receptionist was confident before he left our office. He has also assured us that we could continue to rely on him for any future problems that may arise.”